Council performance

How we monitor performance

As part of the Council’s Corporate Plan we are committed to delivering three clear objectives:

  1. Supporting our residents to stay safe and well
  2. A great place to live, work and enjoy
  3. Enabling a resident-focused and resilient Council

The Corporate Performance Report is the basis for evaluating progress and performance against these objectives.  The report identifies where the Council is performing well (Green) and not so well (Amber and Red).  The RAG ratings for 2024/25 are as follows:

  • Red = Below target and below the ‘variable tolerance’ off the target
  • Amber = Below target but within the ‘variable tolerance’ of the target
  • Green = Above annual target

Also included in the report are short and long-term direction of travel (DoT) which compare:

  • Short-term performance – with the previous quarter 
  • Long-term performance – with the same quarter from the previous year